Our return policy allows 14 calendar days from delivery to request a return. Items must be unworn, undamaged, and in original condition with packaging. Custom or personalized pieces are non-returnable unless defective. Return shipping is customer-paid unless the item arrived damaged or incorrect. Refunds are issued to the original payment method after inspection. We offer exchanges when replacement items are available. Contact us immediately with photos if your jewelry arrives damaged or defective—we'll work to resolve it.
